This article describes how to restore folders (e.g. your Home Directory), or specific files from a WHC backup.
Login to your cPanel account > JetBackup 5
Under the Restore & Download section, click Home Directory 
Choose the desired date, then click the Restore button 
From the Restore Summary screen, check that your Home Dir Files are present under Items To Restore, then click Restore Selected Items 
You’ll be redirected to the Queue page. While the restore is ‘In progress’, you’ll see the Loading Queue Items status box 
Wait for the restoration job to finish. When it completes, you’ll see the ‘status completed’ message displayed
The queue status “Completed” means that the restoration has been successful. If you get the queue status “Failed” you may try another date, or you can contact our Support.
How to restore specific files
- Log in to your cPanel (see How to Access cPanel)
- Scroll down to the Files section and then click on JetBackup
- Click on the Restore & Download button, then click Home Directory
- Choose the desired date, then click the corresponding Change Files Selection button
- Locate and select the file(s) you wish to restore (i.e., wp-config.php), then click Select Files
- Click the Restore button
- From the Restore Summary screen, check your files are present under Items To Restore, then click Restore Selected Items
- You’ll be redirected to the Queue page. While the restore is ‘In progress’, you’ll see the Loading Queue Items status box
- Wait for the restoration job to finish
The queue status “Completed” means that the restoration has been successful. If you get the queue status “Failed” you may try another date, or you may contact our support.
